About the Company

At UK Plumbing, Plastics & Bathroom Ltd, we supply a comprehensive range of plumbing, drainage, building plastics, bathroom products and construction materials to trade professionals, contractors and retail customers.

Our extensive product range includes underground and above ground drainage systems, plumbing supplies, uPVC fascia and soffits, wall and ceiling cladding, composite decking, bathrooms, heating and electrical products, and a wide range of associated building materials.

We pride ourselves on delivering quality products, reliable customer service and knowledgeable technical advice, helping customers find the right materials for their projects.

About the Role

We are seeking a knowledgeable and commercially minded Business Sales Executive to join our Bott Lane branch in Walsall.

As a key point of contact for our trade and retail customers, you will provide technical product advice, manage sales enquiries, prepare quotations, process customer orders and develop strong relationships with existing and potential customers.

The role requires a solid understanding of construction and plumbing supplies, enabling you to guide customers through product specifications and recommend suitable solutions for their projects.

You will also actively identify new sales opportunities, recommend related products and contribute towards the ongoing growth of the branch.

Key Responsibilities

• Technical Advice & Consultation: Guide existing and prospective trade and retail customers through product selection across drainage, plumbing, uPVC roofline, composite decking, bathrooms, interior panels and fixings.
• Order Processing & Quotations: Handle incoming trade enquiries, prepare accurate quotations and process sales orders efficiently through our sales channels and trade counter.
• Account Management & Growth: Establish and maintain strong relationships with local builders, plumbers, contractors and regular trade account customers to encourage repeat business.
• Business Development: Proactively identify new customer opportunities, follow up on quotations and contribute towards increasing branch sales and revenue.
• Technical Problem Solving: Assist customers with product specifications, pipe sizing, material compatibility and installation related enquiries.
• Cross Selling & Up Selling: Identify opportunities to recommend complementary products, sealants, fixings and trade accessories to maximise sales opportunities.
• Stock & Product Awareness: Keep up to date with stock availability, new product ranges including media wall panels and SPC flooring, promotional offers and developments in our key product categories.
• Customer Service: Deliver a professional and helpful service, respond to customer queries and assist with resolving issues in a timely manner.

Candidate Profile & Requirements

• Industry Knowledge: Proven experience or strong working knowledge within the builders merchant, plumbing, drainage or construction supplies sector.
• Product Understanding: Familiarity with uPVC building products, drainage specifications, plumbing systems and related construction materials is highly advantageous.
• Sales Experience: A confident and customer focused communicator with experience in trade counter sales, internal sales, business development or technical account management.
• Technical Aptitude: Ability to read technical drawings, understand building specifications and explain product details clearly to trade professionals and retail customers.
• Computer Skills: Comfortable using computer systems to prepare quotations, process orders and maintain accurate customer records.
• Communication: Strong interpersonal skills and the ability to deal professionally with a diverse customer base.
• Organisation: Ability to manage multiple enquiries, prioritise workloads and work effectively as part of a team.
• Working Hours: Able to commit to a standard 37.5 hour working week.